Sheremetyevo Airport Unveils “Saturn” — Its New Comfort Lounge for Limited-Mobility Passengers

Today, on February 27, 2014, Sheremetyevo International Airport unveiled its new “Saturn” Lounge, designed for the rest and relaxation of limited-mobility passengers. The new lounge is located in the public area of Terminal D (1stfloor, arrival area, right wing). Evgeny Bakhteev, First Deputy General Director of Sheremetyevo Airport, Mikhail Terentiev, General Secretary of the Russian Paralympic Committee and RF State Duma Deputy, Rima Batalova, Vice President of the Russian Paralympic Committee, 13-time Paralympic champion and RF State Duma Deputy, and Oleg Rysev, Deputy Chairman of the All-Russian Society of the Disabled, as well as members of the mass media and bloggers all took part in the opening ceremony.

Officially opening the lounge, Evgeny Bakhteev, First Deputy General Director of Sheremetyevo Airport, noted, “We strive to be leaders in everything, including in the creation of a barrier-free environment. Barrier-free environment improvements are essential to the development of a modern international airport. It represents our main focus. Preparations for the Winter Paralympic Games have given us added impetus to overhaul what has already been accomplished and implement a whole range of innovations. ‘Saturn’ Lounge significantly expands opportunities for limited-mobility passengers, making their stay at Sheremetyevo Airport even more comfortable and convenient.”

For his part, Mikhail Terentiev, RF State Duma Deputy, remarked, “Sheremetyevo Airport has earned its status as a leader in this field and is rightly viewed as a prime example for other Russian airports in terms of how to service limited-mobility passengers. These best practices need to be spread to other transportation hubs, so that Russia can become a barrier-free country for all of its citizens.”

The opening of “Saturn” Lounge marks a key step in the run-up to the 11th Winter Paralympic Games in Sochi in 2014. The cozy, comfortable lounge provides disabled passengers with high-level servicing and individual attention while they await their flights.

“Saturn” is the second international comfort level specialized lounge for limited-mobility passengers at Sheremetyevo Airport. The lounge is equipped with an individual service room with an employee call button, a cafe, free Wi-Fi, a specialized “sound panel” designed for hearing-impaired passengers, and more.

OnВ the eve ofВ the 11th Winter Paralympic Games inВ Sochi, Sheremetyevo International Airport has expanded its range ofВ services for limited-mobility passengers. Sheremetyevo International Airport has implemented aВ comprehensive program for the creation ofВ aВ barrier-free environment. The aim ofВ the program was toВ create aВ comfortable environment for passengers with limited mobility, including spectators and participants ofВ the Winter Paralympic Games inВ Sochi inВ 2014.

The official Sheremetyevo International Airport website features a special section entitled “Passengers with Limited Mobility” (http://www.svo.aero/special-services/), where all those interested can access the required information, as well as fill in an application for special services at the airport.

AВ special information booklet has also been published for spectators and participants ofВ the 11th Winter Paralympic Games inВ Sochi inВ 2014. ItВ can beВ found atВ terminal counters.

AsВ you may recall, inВ 2013, Sheremetyevo Airport provided services toВ 42.9 thousand passengers with limited mobility, which isВ 42.8% more than inВ 2012. According toВ forecasts, this figure will beВ considerably higher inВ 2014, thanks toВ the large number ofВ spectators and participants attending the Winter Paralympic Games, which isВ expected toВ top 70В thousand passengers with limited mobility.

Sheremetyevo International Airport isВ recognized asВ the top European airport offering the best service quality inВ year 2013 according toВ the results ofВ Airport Service Quality research program ofВ ACI (Airports Council International).

Sheremetyevo isВ the largest Russian airport inВ terms ofВ handling regular international flights. The destinations network ofВ Sheremetyevo includes over 200В destinations.

According toВ the results ofВ 2013 Sheremetyevo Airport passenger traffic reached 29В million 256 thousand people, which isВ 11.7% more than inВ 2012.

Sheremetyevo International Airport

Public relations centre

Tel.: (495) 578-85-85, (495) 578-20-73

Fax: (495) 232-65-48

www.svo.aero